Call Center Industry Database

Target the Power of the Call Center Marketplace

Unlock Direct Access to Decision Makers in the Call Center Industry. Verified, accurate, and actionable call center executive contacts across 22 specialized databases.

The Challenge of Reaching Call Center Decision Makers

Reaching the right executives in the call center and contact center industry is one of the biggest challenges for B2B marketers, technology vendors, outsourcers, and service providers. Most organizations struggle to determine which companies operate internal call centers, which outsource their operations, who the actual decision makers are, and which executives control multi-million dollar budgets.

Traditional data providers - Hoovers, D&B, InfoGroup, NetProspex - often supply only generic titles with no direct emails or phone numbers. RSA List Services fills this gap by delivering verified, accurate, and actionable call center executive contacts.

RSA List Services has spent decades building the most comprehensive call center executive databases in North America, through partnerships with industry associations, call center event organizers, specialized publications, technology vendors, and outsourcing networks.

Get a Quote

Trusted Since 1998

More than 500 clients rely on RSA List Services, including:

  • Technology providers
  • BPO/outsourcing firms
  • Consultants
  • HR recruiters
  • Associations
  • Seminar and event organizers

Our databases help you reach the executives who purchase multi-million dollar solutions in customer service, support, sales, and contact center operations.

Why Choose RSA List Services for Call Center Contacts?

Every database is built for accuracy, targeting, and campaign success - delivering hard-to-find, high-value call center contacts across the U.S. and Canada.

Verified Contacts

Multi-step validation ensures 95%+ deliverability on every record.

12 Month Replacements

Free replacements for the full year after purchase.

You Own the Data

No rentals, no restrictions - your purchase is yours to keep and use.

Quarterly Updates

Databases are updated quarterly to maintain accuracy and completeness.

Key Call Center & Customer Experience Titles Included

RSA List Services provides access to the most influential roles in the call center ecosystem. Every database includes company names, addresses, direct phone numbers, and verified personal email addresses.

VPs, Directors & Managers of Call Center / Contact Center Operations
VPs, Directors & Managers of Customer Service, Customer Care & Customer Relations
VPs, Directors & Managers of Technical Support & Help Desk Operations
VPs, Directors & Managers of Inside Sales, TeleSales & Telemarketing
VPs, Directors & Managers of Customer Retention & Customer Acquisition
Call Center Brokers & Facilitators
Direct Response, eCommerce & Online Sales Executives
CRM Leaders & Customer Experience Executives
Chief Operating Officers & Operations Executives
IT Directors, CIOs, CTOs & Technology Decision Makers

22 Specialized Call Center Databases

A comprehensive suite of databases covering every segment of the call center and contact center marketplace in North America and beyond.

CCBFD
50 leading brokers

Call Center Brokers & Facilitators Database

Access to hundreds of outsourced campaigns. Includes executive contacts, company details, and verified emails.

IHCCCD
7,000 contacts

In-House Corporate Call Centers Database

Corporations with internal call centers across telecom, finance, insurance, tech, consumer goods, travel, and publishing. Includes personal emails of C-Level and VP executives.

FSCCD
3,000 contacts

Financial Services Call Centers Database

Banks, insurance firms, brokers, and mutual funds. Includes management contacts, addresses, phone/fax, and personal emails.

HDCCD
4,000 contacts

Help Desk Call Centers Database

Software, hardware, ISPs, wireless, and telecom companies. Covers technical support centers and outsourced help desk operations.

ICHDCCD
2,500 contacts

Internal Corporate Help Desks Database

IT and operations executives with verified emails from corporations managing internal help desk operations.

OCCD
2,100 contacts

Outsourced Call Centers Database

North American BPOs with executive, operational, and IT contacts including personal emails.

DMD
5,000 contacts

Direct Marketers Database

Corporate contacts using direct marketing - mail, catalogs, telemarketing, and email. Includes decision makers with verified emails.

EPD
60,000 contacts

Elite Prospect Database

Industry verticals, revenues, and employee counts. Covers companies with internal or outsourced call centers.

ITCD
4,700 contacts

Information Technology Contacts Database

IT contacts from America's Largest Corporations - CIOs, CTOs, SVPs, VPs, IT Directors, and Managers.

CLECD
18,000 contacts

C-Level Executive Contacts Database

C-Level executives (CEO, CIO, CTO, CFO, COO, CMO, CRO) with a 90% email append rate.

S500CCCD
3,000+ contacts

Software 500 Call Center Contact Database

Executive and management contacts ideal for software publishers, help desks, and customer service groups.

CCCMD
1,500 contacts

Canadian Call Center Marketplace Database

Elite Canadian call center contacts across financial services, telecom, insurance, retail, and pharma.

USCCDM
3,500 contacts

U.S. Call Center Directors & Managers Database

Operational leaders including directors and managers with verified emails.

MOCCD
16,000 contacts

Mail Order Catalog Company Database

Covers B2C and B2B catalog marketers with decision-maker contacts and verified emails.

OOCCD
1,500 contacts

Offshore Outsourcing Call Center Database

Contacts from India, Philippines, and Latin America including executive and IT contacts with personal emails.

CCTCD
4,000 contacts

Contact Center Technology Corporate Database

Covers ACD, PBX, predictive dialers, WFM, IVR, IP-PBX, headsets, and software vendors.

IPTCD
5,000 contacts

IP Telephony Corporate Database

CLECs, ASPs, Internet ACDs, and click-to-talk telephony providers.

UCCD
3,000 contacts

Utilities Call Center Database

Electric, natural gas, and water utilities with call center operations.

NACCCD
500 consultants

North American Call Center Consultants Database

Top consulting firms and performance improvement experts in the call center space.

CCAD
2,000 agents

Call Center Agent Database

Agents from the top 500 North American call centers including customer service reps, help desk analysts, and telesales reps.

America's Largest Corporations - Email Appended Databases

RSA List Services offers the only complete email-appended database of America's Largest Corporations, including personal email addresses of key executives not available from any other source.

Tier 1
2,500+
Executive Contacts

CEOs, CIOs, CFOs, CTOs, VPs, and more with complete websites, titles, addresses, phone/fax, and emails

Tier 2
5,000+
Executive Contacts

C-Level and VP executives with verified emails - ideal for large-scale outreach campaigns

Data Fields Included

Comprehensive data points for effective outreach campaigns.

Full Name
Job Title
Company Name
Business Email
Personal Email
Direct Phone
Mailing Address
Industry
Annual Revenue
Employee Count
SIC Code
NAICS Code
State/Region
Website URL
Fax Number
Call Center Type

Why RSA List Services Is the #1 Choice

RSA List Services delivers the most comprehensive call center executive databases available - empowering your sales and marketing teams to reach the decision makers who matter most.

You Own the Data

No rentals, no restrictions - purchase once and use without limitations.

Verified Personal Emails

Direct phone numbers and personal email addresses for every contact.

Quarterly Updates Included

One full year of quarterly updates included with every purchase.

Multi-Channel Ready

Perfect for email marketing, direct mail, and lead generation campaigns.

Unmatched Accuracy

The highest accuracy and completeness in the call center data industry.

500+ Satisfied Clients

Trusted by technology providers, BPOs, consultants, and associations since 1998.

Ready to Get Started?

Get a free estimate for your requirements. Our team will build a custom call center database tailored to your needs.